mysql - Asterisk 1.4 -- SQL -- how to determine transferred and missed calls by certain queue -


is possible determine, if call ended in target queue (let's 720) or transferred , answered in queue (let's 721)?

is there parameter describes transferred call state?

no, there no easy way

you have answered/hanguped state in queue_log.

to manage transfer need add special dialplan or event listener.

simple way - add in dialplan variable __entered_queue=720(duble __ mean have moved sub-channels on new channels create) , read variable in dialplan.

more complex way - ami event listener track calls , mark it.


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